david and i are completing an article for the Encyclopedia of Library and Information Science .... it's got me wondering about what the 'general, intelligent reader' might want to know about museums and the web. 

i'm thinking we need to answer the following questions:

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Jon Pratty, Editor of 24 Hour Museum, who has been working in the arts and museums sector for 20 years, and has 15 years experience as a journalist in the online arts sector.