user study

jtrant's picture

End-user searching; two articles everyone should know (if not read)

Given the interest in the search sessions at MW2008, and the follow-up discussion on Seb's, Nate's, and Brian's blogs, i though it would be useful to summarize a bit of the reading i've been doing lately for the phd + steve.museum research.

Directly relevant, is a longitudinal meta-study of the end-user search literature by Karen Markey, published in two parts in mid-2007 [in english, she compared and analysed the results of a lot of studies, conducted over a long time: 25 years].

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