UCL Museums & Collections
UCL Media Services

IT Technical Support Officer
Full time, Grade 7 (£30,115 - £36,429 inc. London Allowance)

UCL Museums & Collections and UCL Media Services are looking for an enthusiastic and friendly individual to provide technical IT support for dedicated teams within the two departments.

Two hungry museum professionals (Boston, Amsterdam) looking for a discussion on archives and collections. Reward: ice cream and a friendly conversation. Anyone?

Just Browse, Order and Download. See http://mfamobile.mfa.org/

i was supposed to be in Brazil this morning, talking about "Social Tagging and Access to Collections". unfortunately, visa problems made that trip impossible. the presentation was made via podcast; i've put the files on-line.

it's an introduction to the issues that we're exploring in the steve.museum project – how social tagging might enable access to art collections – focusing on the gap between user interests (as we know them from queries and reference questions) and museum documentation as created by and for professionals. This work is more formally presented in other steve papers (see below).

that gap exists partially because our documentation standards are theoretical; designed by and for professionals to serve museum functions. i've participated in many initiatives that explored aspects of access to collections – CHIN, FDA, AITF/CDWA, CIDOC, MESL, AMICO – winner take all in the aconymble contest – and don't dispute this as a valid first premise. it's a place we had to start from, but it may not put us in a good position to support public access.

museum data is still seldom shared beyond the bounds of local systems; and when it is, in early cases like MESL or building The AMICO Library, we discover that institutions adapt standards, rather than adopting them. merging data from disparate sources is hard. we compromise on what has to be merged and end up with thin (lowest common denominator) descriptions that may not be adequate for differentiation between similar objects, and may not support user needs.

i'm more convinced, since the discussion with seb and mike about the contribution of tags, that we need to look at the types of terms we're getting as tags and the types of terms searched, when we build on my preliminary analysis of Guggenheim search logs as part of the steve.museum term analysis.

that way, we'll be able to learn a bit more about the relationship between tag, searches, and documentation structures, and do it within the context of searchers' needs.