New Report: Nonprofit IT Staffing: Staffing Levels, Recruiting, Retention, and Outsourcing

jtrant's picture

title pageThere's a new report out from NTEN and the Nonprofit Times about IT staffing in Not for Profits. Download the report

Highlights from the Executive Summary:

  • On average, nonprofits employ one IT staff member for every 18 employees.
  • Most nonprofits continue to feel understaffed when it comes to IT. Size of organization did not seem
    to impact staffing satisfaction.
  • IT staff spend their time in much the same way, regardless of organization size or level of technology adoption. For the second year, the largest percentage of staff time, roughly 40%, is spent on desktop and application support.
  • The average tenure for IT staff at nonprofits is 4.3 years. Tenures were longer for larger organizations and organizations that felt they had greater technology adoption.
  • Almost all nonprofits outsource at least some technology tasks; more technical tasks continue to be
    more commonly outsourced.

There are reports coming on Salaries & Budgets and IT Management & Planning based on the same survey

It will be useful to have data from the broader not-for-profit sector to compare to the results of our survey of museum technology (which it may be time to update).

/jt

Comments

jtrant's picture

IT Staff : Staff Ratio really 1:26

i've just received the following from NTEN:

The copy of the IT Staffing report you recently downloaded contains a slight error: we told you in several places that the ratio of IT staff to total staff among the survey's respondents is 1 to 18, when it is in fact 1 to 26. We'd like to extend our apologies to those non-IT staff members across the country we temporarily mathematized out of existence.

having spent many days looking at steve.museum tagging statistics (i should have an update before too long), i can understand how this might happen... check, double check, and don't trust the machine if your gut says it's not quite right!

 

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