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Museums and the Web Benchmarking Survey: Time for an Update

Some time ago – in 2005 – Archives & Museum Informatics launched a survey of museum web activities. We noted then that:
Each financial cycle museum Webmasters struggle
to justify their budget requests. Whenever statistical reports are
circulated someone asks, "How do we compare?" When exploring the
benefits of a new function, Web teams ask themselves "Is it worth the
investment?" Answers to these questions are hard to come by.[see http://www.archimuse.com/research/mwbenchmarks/index.html for the full background]
This survey – the results of which are written up at http://www.archimuse.com/research/mwbenchmarks/report/mwbenchmarks2005.html – was designed to help fill some of the voids in our knowledge. As a first stab at the problem we realise that it wasn't perfect. And things have changed since 2005!
We've been asked to update the survey for a client-group of museums, and thought we'd use the opportunity to ask for input from the community as well. If we're going to launch it again more broadly, we'd like it to be useful to you ...
So, please, take a look at the questions – available as a PDF from http://www.archimuse.com/research/mwbenchmarks/MW-Survey05.pdf – and post your thoughts on revisions or additional questions here.
Thanks!
jennifer


thanks so much for all the ideas about things that we can probe in a new edition of the museums and the web benchmark survey.
we'll be updating the questions this fall. feel free to add any other suggestions you might have to this thread.
/jt
The report is also available online in a summary form. see http://www.archimuse.com/research/mwbenchmarks/report/mwbenchmarks2005.html
it might spur some thoughts on possible revisions too.
/jt
j. trant archives & museum informatics www.archimuse.com
I think it'd be worth including something on Creative Commons content (or other free content licences).
Also, perhaps a question on support for mobile devices (N95, iPhone/iPod Touch) would be apt.
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