Where Have All the "Surfer's" Gone? How Are We Going to Keep Them Coming Back?

Publication Type  Conference Paper
Year of Publication  1997
Authors  Matthews, Julia
Conference Name  Museums and the Web 1997: Proceedings
Conference Start Date  March 15-19
Publisher  Archives & Museum Informatics
Conference Location  Los Angeles, California, USA
Editor  David Bearman and Jennifer Trant
Abstract  

The Web site of the Royal Ontario Museum was officially launched on the 16th of January 1996. It has averaged 1,800 site visitors on a daily basis. Wanting to increase virtual visitor satisfaction and attendance to the Web site, its developers began to rework the site. Navigation links were retooled; indexing was reexamined, metadata; was introduced; proposals for new interactive projects were reviewed and put into production; and strategic Web marketing became more focused based on our Web site audit reports. The paper will address:

  • how to get critical information about how your visitors are using your site and how you can use that data to improve Web site further.
  • strategic Web marketing
  • the best free marketing resources on the internet today
  • targeted linking, and other tools
Notes  

Full paper not submitted.

Citation Key  8711

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