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2008
Smith, Steven (2008).  User Expectations. Museums and the Web 2008. Proceedings. Abstract
2007
Griffiths, José-Marie; King, Donald (2007).  Physical Spaces and Virtual Visitors: The Methodologies of a Comprehensive IMLS-Sponsored Study of Users and Uses of Museums. International Cultural Heritage Informatics Meeting - ICHIM07: Proceedings. Abstract
Griffiths, José-Marie; Aerni, Sarah E.; King, Donald (2007).  The Use, Usefulness, and Value of Museums in the U.S. Museums and the Web 2007. Proceedings. Abstract
Brown, Stephen; Kelly, Brian (2007).  Accessibility 2.0: A holistic and user-centred approach to Web accessibility. Museums and the Web 2007. Proceedings. Abstract
Brownbill, Jonny; Peacock, Darren (2007).  Audiences, Visitors and Users: Reconceptualising users of museum on-line content and services. Museums and the Web 2007. Proceedings. Abstract
2002
Paolini, Paolo; Orsini, Carolina; Guermandi, Maria Pia; Di Blas, Nicoletta (2002).  Evaluating the features of Museum Websites (The Bologna Report). Museums and the Web 2002: Proceedings. Abstract