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2005
Patten, Dave; Ellis, Mike; Evans, Dan (2005).  Getting The Most Out Of Our Users OR The Science Museum Lab: How The Dana Centre Lets Us Play. Museums and the Web 2005: Proceedings. Abstract
1998
Jackson, Roland; Bazley, Martin; Patten, Dave; King, Martin (1998).  Using the Web to Change the Relation Between a Museum and its Users. Museums and the Web 1998: Proceedings. Abstract