All the World is a Museum: Access to Cultural Heritage Information Anytime, Anywhere

Publication Type  Conference Paper
Year of Publication  2005
Authors  Nickerson, Matthew
Conference Name  Digital Culture and Heritage. Proceedings of ICHIM05.Paris
Publisher  Archives & Museum Informatics Europe (AMIE)
Conference Location  Paris, France
Keywords  ichim; ichim05; Cultural Heritage; Automated Tours; VoiceXML; Wireless; Cell; Phones
Abstract  

Many museums around the world rent audio players to their visitors to provide automated tours delivering pre-recorded information about their exhibits. Though generally pleased with their patrons? responses to automated audio tours museum administrators find that hosting them can be expensive, time consuming, and frustrating. Ongoing advances in mobile wireless technology may provide an alternative to the current cumbersome method of renting sound players to museum visitors. Many patrons bring their own ?digital sound player? with them in the guise of their personal cell phone. As cell phones proliferate and the price of calling plans falls cell phones may present a viable alternative to current audio tour systems. History Calls was a recent experiment using VXML technology to deliver an automated audio museum tour directly to patrons? cell phones. The success of this test suggests many possibilities for broadening the scope and creating an audio support for the cultural heritage, and though enlarge the audience to a whole town and the whole world, wherever wireless phone services are available.

URL  http://www.archimuse.com/publishing/ichim05/Nickerson.pdf

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